AI Sales Agent for WhatsApp & Social Media
Your best salesperson, now as AI
What is Cepat AI?
Cepat AI is an AI sales agent for businesses that sell through chat. It replies in any language within seconds, human-like conversation, answers product questions, qualifies leads, books appointments, issues invoices and payment links, and hands the conversation to a person when the deal needs one. It runs on WhatsApp, Instagram, etc around the clock.
One inbox, every channelCepat AI picks up conversations on WhatsApp, Instagram, and your website live chat, and answers them all in the same place.
Every unanswered chat is a lost sale
Buyers pick the company that responds fastest. Your team cannot be online 24/7 — but your customers expect it.
Without an AI sales agent
- Slow replies — leads go cold within minutes
- Leads missed outside working hours
- Sales team buried in repeat questions
- Inconsistent answers between team members
- Sales only works office hours
With Cepat AI
- Instant replies, in seconds
- Every lead caught, day or night
- Repeat questions handled automatically
- Consistent, on-brand answers every time
- Always on — 24 / 7 / 365
One conversation, start to finish
What happens between a customer opening a chat and your team receiving a qualified deal.
- 1
Customer messages
A question arrives on WhatsApp — any hour, any day. Cepat AI replies in seconds, in Bahasa Indonesia or English.
- 2
Understands and qualifies
It answers product questions in context, then works out what the buyer actually needs and how ready they are.
- 3
Books or invoices
It checks availability and books the slot, or issues the invoice and a payment link — inside the same chat.
- 4
Writes to your systems
The confirmed order and customer record flow into your ERP automatically, and quiet leads get a timed follow-up.
- 5
Hands over to a person
When the deal needs a human, your salesperson picks it up with the full conversation already in front of them.
From first message to closed order
Natural conversation
Replies like a real person — understands context, slang, and follow-up questions in any language. No rigid menus, no robotic scripts.
- Any language
- Understands context
- Human tone
- hey, do you still have the one from yesterday? the black one
- We do! 😊 Black is in stock, 8 left. Size M or L?
- is the fabric breathable?
- Very — 24s combed cotton, comfortable for daily wear. Want me to help you check out?
Understands context and casual language
Invoicing and payment
From quote to paid — Cepat AI issues the invoice and a secure payment-gateway link directly in the chat, then confirms the payment automatically.
- Automatic invoices
- Secure gateway
- Instant confirmation
- ok I will take 10 units
- Done 📄 Invoice INV-2043 — total Rp12,500,000.
- Pay through this secure link 🔒 pay.cepat.ai/inv2043 — card, virtual account and e-wallet.
- transferred 👍
Payment confirmed · invoice settled
Automatic booking
Cepat AI checks availability, books the slot, and syncs it straight to your calendar and email — no back and forth, no double bookings.
- Live availability
- Calendar sync
- Email invitations
- can we schedule a demo on Thursday?
- We can. Thursday 10 July has 10.00 and 14.00 open — which one?
- 10 works
- Booked ✅ Demo on Thursday 10 July at 10.00 is in the calendar. The invitation is on its way to your email.
Added to calendar · invitation sent
ERP integration
Every confirmed order and customer record flows straight into your ERP — stock, purchase orders, and records updated automatically, with no manual entry.
- Automatic data entry
- Stock in sync
- Zero manual work
- confirm the order — 50 cartons, deliver to the Bekasi warehouse
- Recorded 📋 Order #SO-8821 — 50 cartons, destination Bekasi.
- Synced to your ERP — stock and purchase order updated automatically.
Order pushed to your ERP
Smart follow-up
Leads go quiet — Cepat AI does not. It reopens the conversation at the right moment with a personal reminder that brings the prospect back.
- Automatic reminders
- Precise timing
- Personal tone
- Hi Pak Andi 👋 Following up on the Pro package we discussed yesterday — anything I can help with?
- oh right, how much for a year?
- On a 12-month contract the set-up fee is free 🎉 Sending you the breakdown now.
Dormant lead brought back
Handover to a person
When the deal needs a human touch, Cepat AI hands over cleanly — with the full context — to your salesperson at exactly the right moment.
- Full context
- Right moment
- Seamless handover
- I want to negotiate pricing for 500 units
- For a volume like that, let me connect you to our Account Manager for the best offer 🤝
- Rian · Sales LeadHi Pak, Rian here. For 500 units we have a special price…
Handed over with the full conversation
Built for every business that sells through chat
Retail
Product information, stock, and orders
Property
Listings and viewing appointments
Healthcare
Appointments and patient questions
Education
Enrolment and programme information
Insurance
Quotes and policy questions
Food and beverage
Menus, reservations, and orders
Manufacturing
B2B quotes and distributor RFQs
Service businesses
Bookings and consultations
The best of both worlds
What a traditional sales team does well, what an ordinary chatbot does well, and where Cepat AI covers both.
| Capability | Traditional sales | Ordinary chatbot | Cepat AI |
|---|---|---|---|
| Active 24/7 | No | Yes | Yes |
| Natural conversation | Yes | No | Yes |
| AI learning | No | No | Yes |
| Scalable | No | Yes | Yes |
| Feels human | Yes | No | Yes |
| Instant replies | No | Yes | Yes |
| Handles many chats at once | No | Yes | Yes |
| Product enquiry and sales consultation | Yes | No | Yes |
| Dynamic document creation | No | No | Yes |
| Order and data entry into ERP | Yes | No | Yes |
Common questions about Cepat AI
What languages does Cepat AI speak?
Any language. It is built to understand context, informal language, and slang rather than matching fixed keywords, so customers can write the way they normally write.
Does it replace our sales team?
It depends what you mean. Cepat AI replaces the admin and sales work of answering the same repetitive questions from many customers, around the clock. Negotiation still needs a salesperson in person — and the handover carries the full context, so they do not start from zero.
Can it take payments?
Yes. It issues an invoice and a secure payment-gateway link inside the chat, covering card, virtual account, and e-wallet, then confirms the payment automatically once it lands.
Does it connect to our existing systems?
Yes. Confirmed orders and customer records flow into your ERP, with stock and purchase orders updated automatically. Bookings sync to your calendar and send an email invitation.
Which channels does it run on?
WhatsApp and Instagram — the two places most Indonesian businesses already receive customer conversations.
See Cepat AI on your own business
Tell us what you are trying to fix. We will show you what Cepat AI does with it, and say so plainly if it is not the right fit.
- Replies in seconds with natural language
- Books appointments and issues invoices inside the chat
- Hands over to your team with the full conversation